Voluntary Sector

AAA Consultancy builds on the passion of the stakeholders in the voluntary sector by working with organisations to further improve the professionalism of their service delivery and to find innovative ways of overcoming the challenges they face.

AAA Consultancy Services builds on the ”3Ps” philosophy of business operations:

  • Professional approach
  • Proper Accountability
  • Practical, workable structure and processes

Through the work we have done in the sector, we have identified the following as crucial areas for voluntary organisations.

Governance and Regulation

The aim of our Governance and Regulation services is to enhance the effectiveness of the governing and management structures, and to ensure that regulatory requirements are met.

Our services therefore include:

  • Board health checks
  • Board skills audit
  • Strategic planning facilitation
  • Legal responsibilities workshops
  • Financial reporting systems

Institutional Development

AAA Consultancy services supports organisations in restructuring their administrative and management structures to maximise efficiency and effectiveness and to optimise their growth potential.

Our consultants work with boards, management and staff to:

  • Carry out effectiveness reviews or health-checks-looking at current operations
  • Map out institutional development plans
  • Draft, implement new or amended policies, procedures and systems
  • Implement or amend policies, procedures and systems

Finance Support

We provide finance support for voluntary sector organisations in the following ways:

  • Setting up financial reporting systems
  • Establishing and implementing appropriate computerised accounting packages
  • Training and coaching for finance staff
  • Setting up and administering payroll systems


We provide bespoke training services, aimed at strengthening the technical and personal skills of the individual staff, management, volunteers and board members. In addition we deliver a wide range of generic training courses to the public, examples of which are listed below. In many instances courses may be combined and delivered over a weekend or week- long training programme, depending on the needs identified with our clients.

Trustees and Senior Management

  • Setting up a community group/voluntary organisation
  • Fund raising for voluntary groups
  • Strategic planning and thinking
  • Voluntary sector management challenges
  • Organisational development in the voluntary sector
  • Roles and responsibilities of trustees
  • Board development for voluntary organisations
  • Partnerships and joint ventures in the voluntary sector

Staff Development

  • Being an effective new manager
  • The new administrator’s course
  • Writing effective business plans
  • Managing people
  • Personal Empowerment for women
  • Developing the team
  • Time management
  • Effective negotiation and persuasion
  • Introduction to project management
  • Effective meetings and communication
  • Assertiveness in action

Financial Management

  • Preparing charity accounts (SORP)
  • Basic financial management for voluntary organisations
  • Risk management and internal controls for voluntary sector organisations
  • Finance for non-finance-managers
  • Finance basics for employers
  • Introduction to book-keeping and accounts
  • Business planning and budgets
  • Financial reporting for projects

Governance and Regulation

  • UK charity law fundamentals
  • Charity Act 2006 key provisions
  • Charity trustees and UK company law
  • Regulation and legal responsibilities of voluntary organisations
  • Introduction to charity governance
  • Recent issues in charity regulation
  • Introduction to corporate governance for voluntary sector groups

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